Introduction
Buckingham's Hotel
Below you will find A-Z information about Buckingham's.
Accommodation
Buckingham's Award Winning
Hotel has many individual period features. Originally a pair of Victorian semi-detached houses that have been sympathetically converted over the past few years into this smart, comfortable and relaxed
hotel in Newbold, a residential area of Chesterfield,
Derbyshire
Nick and Tina Buckingham with their three children Vicci, Emma and William are well known for their warm and friendly
hotel, which specialises in superlative food. The
hotel’s modern facilities are combined with an attention to detail and quality of service.
Afternoon Tea
Afternoon Tea is served in the lounge from
2.00pm until
5.00pm. Afternoon Tea includes
Derbyshire scones, whipped cream, homemade jam and a pot of tea. The price is £
8.50 per person, please contact reception to make a reservation
Awakening Calls
In the bedroom there is a clock radio with a radio alarm (press the alarm set button to check time of alarm to adjust the time press the fast or slow button until the required time. Then press the alarm button situated on the side of the alarm clock to set alarm). The telephone can also be used as an alarm call (dial 133 enter by the time e.g. 0730).
Banks and Cash Machines
Banks and Building Societies are situated in Chesterfield Town Centre. The nearest cash machine is at Tesco Petrol Station on Newbold Road, Chesterfield. Please note that Buckingham's does not offer cash back due to the charges.
Bar and Drinks
The bar opens at midday and closes at
11.00pm. We serve a wide range of lagers, beers, wines and non-alcoholic drinks. Sometimes it is necessary to reserve the bar for private functions in these instances drinks can be served in the lounge. We do not allow alcoholic drinks in the
hotel that have not been purchased from us, if you insist a corkage charge will be levied.
Bathroom
In the en suite bathroom there are toiletries, towels and bathrobes for your use while staying at Buckingham's. When using the shower, please ensure that the shower curtain remains inside the bath and if you require a safety mat, please contact reception. Please do not remove the towels from the
hotel
Bedrooms
Recent refurbishment of our
bedrooms was to increase space and quality of each bedroom. Some
bedrooms are designated superior these are particularly spacious and include their own seating area. Each Bedroom boasts many facilities
• Colour television with tele-text
• Hand made furniture.
• Hot drinks making facilities
• Stationary Set
• Complementary water and mints
• Direct dial telephone
• Individual controlled central heating
• Accessible computer modem points
• Clock radio
• WiFi
• Hairdryer
• DVD Players
• Electric Fan
• Mini Bar
Breakfast
Breakfast is served Monday to Saturday from
7.30 am until
11.00am and Sunday from
9.00am until
10.30am. If you would like our express
breakfast service or
breakfast in your bedroom (please note a £
5.00 tray charge is levied on room service) please contact reception before retiring for the night
Please see our Award Wining Breakfast Menu
Cars
There are limited parking spaces in front of the
hotel, if all spaces are occupied then there is no time restrictions imposed on vehicles parked on the side street next to the
hotel. Please do not park on the front of the church, as this is there private parking. Buckingham’s cannot be held responsible for any damage or loss to any vehicles. If you would like a rent a car while staying at Buckingham's that can be organised for you, please contact reception.
Check In and Out
Guest’s
bedrooms are available to check in from
2.00pm on the day of arrival and must be vacated by
11.00am on the morning of departure. If you would like you bedroom before or after these time, this can be arrange at a charge of £
5.00 per hour, please contact reception
Chemist
The nearest chemist is Peak Pharmacy; this is on Holywell Street, Chesterfield. Please contact reception for more details
Children
Children are more than welcome at Buckingham's. A surcharge is levied if the child is aged between one and eleven and if a child is aged twelve or over they are charged as an adult. Under no circumstances should children be left unsupervised in the
hotel. Children’s meals, cot and highchair are available on request, please contact reception.
Comments
The service of Buckingham’s is greatly influenced by the opinions of its guests, so please give us your views by completing our questionnaires in your bedroom.
Complimentary Drinks
There are hot drinks making facilities in your bedroom, if you require fresh milk or more sachets please contact reception. We have complimentary bottles of still and sparkling water; which are available from the bar.
Conferences
Buckingham's offers
Resident Conferences,
Non-Resident Conferences and
Breakfast Conferences. Buckingham's is in an ideal location for small conferences, being a unique
hotel where excellences comes as standard, please contact reception for more information.
Cookery Courses
Enjoy a day cooking in a professional kitchen with Master Chef Nick Buckingham. There are two types of course; a mini course on a specific
products e.g stocks and sauces or a full day course where you discuss, plan, buy ingredients and cook a meal to be served that night in The
Restaurant with One Table, For more information please see these
links Bronze,
Silver,
Gold,
Platinum,
Nick's Short Courses,
Damage
In the case of any breakages or accidental damage please contact reception so the situation may be rectified as soon as possible.
Dentist
The nearest dentist is Christopher Holden; this is on Tennyson Avenue, Chesterfield. Please contact reception for more details.
Dinner
Buckingham’s is very unique; the concept of having no
menus is very exciting. We offer all our guests truly superlative food in the form of a surprise menu, whatever your taste in food we can accommodate. It means we can prepare your meal to your personal requirements with the emprises on quality and freshness. All we need to know is your dislikes, allergies or dietary requirement, be it low fat, wheat intolerance, vegetarian, diabetic or you just don’t like mushrooms .Whatever your dietary requirements are, we will be able to produce a meal of quality just for you. We offer one; two and three course
menus. Please contact reception to make a reservation. Dinner is served from
6.00pm until
9.30pm.
Please see our Surprise Dinner Menu
Doctor
The nearest doctor’s is Ash Lodge Surgery; this is on Old Road, Brampton, Chesterfield. Please contact reception for more details.
Dry Cleaning
Buckingham's can arrange for a dry cleaning service. This is not an in house service so notice is required
DVD Hire
In the
bedrooms there are DVD players and DVD’s can be hired whilst staying in the
hotel, please contact reception for the list of DVD’s, the price is £
2.50.
Electric Equipment
When using hair straightens, tongs etc can you not put them on the furniture or carpets when they are hot. We also ask if you would turn off all lights and television when leaving the room for safety and environment reasons.
Entrance and Exiting
For all guests’ security the main door is kept locked, for entering press the telephone entry system located on the right hand side for entry to the
hotel. Late entry is available until two o’clock in the morning (please inform reception if you are going to be in after midnight) Please note that your bedroom key does not open the front door, so on exiting the
hotel keys must be handed to reception
Emergencies
In emergencies please ring 0 and someone will be able to assist you, but in extreme circumstances the emergency services can be contacted directly by dialling (
9) 999 from any telephone in the
hotel.
Emergency Lighting
The emergency lighting in the
hotel is left on throughout the day and night.
Fax
The
hotel fax is available for use in sending or receiving faxes, our fax number is 01246 550059. The price is £
1.00 per sheet, please contact reception
Fitness Center
Buckingham's has a corporate rate with Cannons. The price is £
7.00 per person (payable to Buckingham's); please contact reception as you will need a pass. Please do not use the
hotel towels if you require a towel please contact reception
Fire
Buckingham's holds a current Fire Certificate and is equipped with smoke and heat detector equipment. Please read the fire instructions in the
bedrooms which is located near the bedroom door and also to familiarise yourself with the location of the fire escapes. If you discover a fire please activate the fire alarm, or on hearing the siren please follow the evacuation procedures.
Florist
A special occasion or you just want to treat someone we can organise any floral arrangement from our local florist, please contact reception.
Guide of Derbyshire
A self guided tour of
Derbyshire involving over eighty miles of the beautiful peak district and villages of
Derbyshire is available please contact reception for more information
Health and Beauty
During your stay we can arrange health and beauty treatments from a manicure to a neck back and shoulder de-stress massage or even going to the hairdressers, please contact reception for more information. This is not an in house service so notice is required
Heating
In the
bedrooms the heating is thermostatically controlled. Please turn the knob at the side of radiator to alter setting. The setting are
1 is low and
6 is high
Kitchen Door Shop
Master Chef Nick Buckingham has opened his very own shop. The selections of produces the
Kitchen Door Shop sells is homemade breads, preserves, chocolates, sausage, bacon, black pudding,
wine, champagne, cheeses, coffee and tea. Please see the list of
products in this folder and be aware that some
products need to be order in so we ask for twenty four hours notice
Keys
Please will guests not take the key off the wooden pear! The bedroom key does not open the front door, so on exiting the
hotel keys must be handed to reception, this is for security reasons.
Ideal Base
Explore the magnificent
Derbyshire Peak District or the interesting and diverse
attractions in the local area. Although a holiday destination, we are also only fifteen minutes from England's 4th largest city of Sheffield, and minutes away from Chesterfield’s thriving industrial parks. As you will see we are at the centre for many varied businesses and commercial organisations. M1, J29 is only five miles away whilst the local bus and train stations are within a few minutes of our door. Chesterfield town centre is five minutes walk away; here you can find the famous Crooked Spire of its parish church. Chesterfield is also home to one of the largest open-air markets in the country. You can browse around more than 200 stalls every Monday, Friday and Saturday all
year round, whilst on Thursday you can rummage in the popular flea market. For the professional shopper there is always the Meadowhall complex, Chesterfield is situated on the edge of the Peak National Park with some of the most spectacular and beautiful scenery in England. You will never be short of places to visit, no matter what your particular passion is. Please contact reception for more information on what to do in Chesterfield or the surrounding areas
Laundry
The
hotel offers an in house laundry service; the prices include washing and ironing of the item, Please fill in the laundry service form place your items in the bag and bring down to reception. Laundry received before
9.00am will be returned the same day. The management can’t accept responsibility for any damage incurred and reserve the right to refuse any item it feels unsuitable. Ironing of item is £
1.50. Buckingham's policy is that irons are not permitted in the
bedrooms for health and safety reasons. Please contact reception if you would like this service
• Shirt or Blouse £
2.50
• Trousers, Dress or Skirt £
3.00
• T-shirt £
2.00
• Pyjamas or Night-dress £
2.00
• Jumper £
2.50
• Socks or Underwear £
1.00
Library
There is a mini library in your bedroom for books to read whilst staying at Buckingham's, if you wish to purchase a book, please contact reception.
Literature
Literature about Buckingham’s
Hotel and The
Restaurant With One Table are available for guest use or for forwarding to any address. Buckingham's newsletters are available via email, please contact reception with
contact details or fill in the form in your bedroom
Luggage
When vacating your bedroom on the morning of departure, please contact reception if you require assistance with your luggage or you would like to leave your luggage at reception and collect it later
Lunch
Buckingham’s is very unique the concept of having no
menus is very exciting. We offer all our guests truly superlative food in the form of a surprise menu, whatever your taste in food we can accommodate. It means we can prepare your meal to your personal requirements with the emprises on quality and freshness. All we need to know is your dislikes, allergies or dietary requirement, be it low fat, wheat intolerance, vegetarian, diabetic or you just don’t like mushrooms .Whatever your dietary requirements are, we will be able to produce a meal of quality just for you. We offer one; two and three course
menus. Please contact reception to make a reservation. Lunch is served from
12.00pm until
2.00pm.
Mail
Incoming mail arrives about midday and will be kept safe until collected, a key fob will be attached to your key to let you know that you have received mail. Outgoing mail should be handed to reception, stamps are available to buy.
Message
Should you receive any messages and not be available, the message will be left at reception; a key fob will be attached to your key to let you know that you have received a message
Mini Bar
The
bedrooms now have mini bars in the room, where you can find a selection of drinks available, the price is £
2.50 each. We trust that guests will inform reception if they have consumed any of the drinks from the mini bar on the day of departure. Please do not switch the mini fridge off.
Newspapers
If you would like a newspaper in the morning, Please contact reception before retiring for the night, the price is £
1.50 per daily newspaper.
Night Service
Reception closes at midnight after that a night manager can be contacted by dialling 0 on your telephone. An entry phone at the front door can admit late arrivals.
Non Residents
Non residents are allowed in the
bedrooms by prior arrangement, but must vacate the
hotel by midnight this is due to
hotel security.
Picnic and Wine Hampers
Buckingham's supply picnic and
wine hampers for day trips, a price list is available on request please contact reception
Payment
It would be greatly appreciated if guests would settle their accounts by
11.00am on the morning of departure. Guests wishing to depart prior to
7.30am should settle the previous evening. Accounts may be settled by order of preference either by Cash, Cheque (with a valid banker’s card) Debit Card (Maestro, and Visa Debit) Credit Card with a
3% charge (Visa. MasterCard and American Express) or by account with prior arrangement.
Photocopying
Photocopying facilities are available. The price is £
1.00 per sheet, please contact reception
Post Office
The nearest post office is Newbold Road Post Office, which is on Newbold Road, Chesterfield. Please contact reception for more details
Pets
Pets are allowed in Buckingham's subject to management discursion. They are only allowed in the guest bedroom and any damage will result in a charge being made. Unfortunately dogs will not be allowed in public area with the exception of guide dogs.
Reception
The receptionist is on duty from
7.00am until midnight, they can be contacted by dialing 0. The reception desk is situated near the front door. If the reception is not occupied and require service please dial 0 from the telephone near the reception
Reservations
If you would like to make a reservation for Buckingham’s
Hotel or The
Restaurant With One Table please contact reception, due to the unique experience reservations are strongly recommended.
Restaurant With One Table
When a Master Chef decides to open a
restaurant with just one table, you might conclude that the vino finally got to him! This totally new concept has been conceived out of frustration and a desire to develop food that does not conform to the normal paradigms. Where there will be no compromise on quality, ingredients or taste, and where excellence comes as standard. The table will seat up to eight guests, and can be booked in two ways: An exclusive table for you and your guests or an open table to dine with fellow guests and make new friends. After consultation with you, we will create a meal that will be unique to you and your party of guests. Some may wish to know in advance, but I think it is better to be a complete surprise! The best meals are the ones I create on the night, making the most of the
Derbyshire's market.
Room Service
The room service menu is served between
11.00am to
11.00pm, to maintain our very high standards there may be a small delay during peak times, please see menu in folder. To order and or have your tray removed, please contact reception. Please note that there is a £
5.00 tray charge on room service
Please see our Room Service Menu
Sewing Box
Buckingham's has a sewing box for guests use, please contact reception.
Shoe and Boot Cleaning
A shoe and walking boot cleaning service is available. The price is £
2.00 per pair of shoes or boots, please contact reception
Special Occasions
If there is someone you would like to treat or a
special occasions we can organise flowers, chocolate and or champagne. Please contact reception for more information.
Special Offers
Buckingham's has some
special offers depending at the time of year, please contact reception for more information.
Staircase
Please use the staircase adjacent to the bar and lounge and not the staircase near bedroom number eight because of health and safety reasons except of course if an emergency arises.
Takeaway Food
Takeaway food is not permitted in the
bedrooms. A charge will be made if take away food is found in the bedroom. You may bring a takeaway into the
hotel and eat it in the Newbold Dining Room
Telephone
Telephone calls are currently charged at twenty pence per unit. Please refer to information near telephone. Please remember when dialling directory enquiries e.g 118 500 or a mobile as the rates are expensive!
Television
The television is remote controlled with tele-text and have all the basic channels.
• Video Channel Zero
• BBC1 Channel One
• BBC2 Channel Two
• ITV1 Channel Three
• Channel
4 Channel Four
• Channel
5 Channel Five
In the
bedrooms there are DVD players. When using the DVD players the station will automatically change. If you have difficulty in obtaining any channels, contact reception, please do not adjust the set yourself. Please do not have the volume too high as this may disturb
other guests
Transport
Taxi can be pre ordered for guest's requirement, remembering that if you need a taxi at busy times (morning) in the day, they will require notice
Tourist Information Centre
Chesterfield Tourist Information is situated at Rykneld Square in Chesterfield. The services they offer are tickets, maps and brochures for events and
attractions. Please contact reception for more information
Turndown Service
If you would like your bedroom serviced and bed turndown, please contact reception before
8.00pm.
Valuables
Buckingham's can not be responsible for the loss of property unless it has been deposited for safe keeping.
Vouchers
Buckingham's gift vouchers can be given for any of occasion, please contact reception for more information.
Wi-Fi
Buckingham's now has Wi-Fi, for more information please contact reception
And finally…..
We hope that you will return time after time and recommend our
hotel to your friends, family and colleagues. We aim to exceed your expectations, however we welcome your thoughts on how we may improve our service, because it is your opinions that really count and that will make Buckingham’s even better! So please fill in the questionnaire. Our aim is to provide quality to our guests with uncompromising attention to detail and offering value for money. Where the word no is not in our vocabulary, whilst promoting
Derbyshire Tourism and its local traders, supplies and farmers markets by using there produce where ever possible.
We hope you enjoy your stay
Kind Regards
The Buckingham’s